Privacy Policy
This Privacy Policy explains how tamberlyn.com collects, uses, and discloses household and candidate personal data for domestic staff placement/lead generation, including the legal basis, retention, user rights, and how analytics/ad-conversion tools may process personal data.
1) Who we are (seller/service provider details)
Service provider: Tamberlyn (LLC), EDRPOU: 58515739. Address: 45 Boryspilska St, Kyiv, 02099, Ukraine.
Contact email: contact@tamberlyn.com | Phone: +380 965 180 3078.
Required disclosure references: Закон України "Про електронну комерцію" № 675-VIII; Закон України "Про захист прав споживачів" № 1023-XII.
2) What personal data we collect
- Contact details: name, email, phone, and other details you provide in lead forms.
- Candidate or household information: details related to domestic staff needs or candidate profiles (e.g., experience, preferences you choose to share).
- Communication data: messages and correspondence between you and us.
- Technical data: IP address, device/browser characteristics, approximate location from IP, and usage logs collected by analytics/ad-conversion tools.
3) How we use personal data
- To provide placement/lead generation for domestic staff and coordinate requests.
- To contact you about your inquiry and improve service quality.
- To administer and secure the website and prevent fraud/abuse.
- To analyze traffic and measure ad/conversion performance (where such tools are used).
4) Lawful basis for processing
We process personal data only on a valid legal basis under Ukrainian law. Where consent is used, it is voluntary and informed, and you may withdraw it.
Reference: Закон України "Про захист персональних даних" № 2297-VIІ.
If you submit employment-related placement/mediation information as part of recruitment/intermediation, such activity may be subject to employment mediation rules and related obligations/restrictions for intermediaries.
Reference: Закон України "Про зайнятість населення" № 5067-VI.
5) Cookies and similar technologies
Ukraine does not appear to have a dedicated cookie law. However, to the extent cookies or similar technologies collect/process personal data, we apply the same requirements as under the personal-data law.
Reference: Закон України "Про захист персональних даних" № 2297-VI.
If you use your browser settings to block cookies, some website features may not work as intended.
6) Who we share personal data with
We may disclose personal data to:
- Our contractors/service providers that help operate the website, host data, or support communications and analytics.
- Parties involved in matching/placement where needed to fulfill your request (for example, sharing relevant details with a candidate/household as part of coordination).
- Authorities, where disclosure is required by law or to protect our rights and safety.
We do not sell personal data.
7) Transfers outside Ukraine
Some analytics/ad-conversion tools and hosting services may involve processing in other countries. Where such transfers occur, we apply appropriate safeguards required by applicable Ukrainian data-protection rules.
8) Retention period
We keep personal data for as long as needed to fulfill the purposes described in this policy, including responding to your inquiry and maintaining records required by law. We then delete or anonymize it unless further retention is necessary for legal claims or compliance.
9) Your rights
Depending on the legal basis for processing, you may have the right to:
- Access your personal data;
- Correct inaccurate data;
- Request deletion or restriction of processing (where applicable);
- Withdraw consent (if processing is based on consent);
- Object to processing in certain cases;
- Request data portability (where applicable);
- Complain to the competent supervisory authority.
Reference: Закон України "Про захист персональних даних" № 2297-VI.
10) Distance pre-contract information note
If you conclude agreements at a distance (online ordering/requests), pre-contract information (including seller identity and essential contract terms) is provided through distance means, with confirmations where required.
References: Закон України "Про захист прав споживачів" № 1023-XII; Закон України "Про електронну комерцію" № 675-VIII.
11) Lead/candidate contact flow
When you submit a lead form to request domestic staff placement, we use the data you provide to respond and coordinate the placement. For privacy questions related to a particular submission, contact us using the details below.
Contact: contact@tamberlyn.com | Phone: +380 965 180 3078.